STAY INFORMED

Visit the department of Health's website for COVID-19 updates

CMASA Education

For the PGA member who is involved in or who wishes to become involved in Club Management, CMASA offers a selection of education according to your needs.  The prices mentioned below apply to staff of clubs that are members of CMASA. PGA members can join CMASA as individual members for R1222 per annum, in order to enjoy CMASA benefits.

There are three different levels of education:

  1. Short courses on CMASA Learning Central portal
  2. Manager in Development Diploma
  3. BMI and CCM qualification

CMASA E Learning offers the following modules:

Management

Communicating as a Manager and a Leader

Articulating Expectations of your Staff

Constructing your Customer Journey Map

Appraising Staff

Emotional Intelligence

Coaching & Mentoring Individuals

Food and Beverage

Waiter 101

Introduction to Wine Service

Introduction to Whisky

Communication 101

Introduction to the Game of Golf

Building Relationships

Golf Operations

Retail Service 101

Retail Sales

Building Relationships

The Cost is R1250 ex vat per learner for the management modules, and R1000 ex vat for the Frontline staff modules i.e. Food and Beverage and Golf Operations, for 12 month’s access to the portal.

 

Manager in Development

The MID is a Diploma programme for mid-level and senior managers.  It is internationally recognised by all the club management associations who are global affiliate partners of CMAA (Club Management Association of America)

There are 12 modules in the full MID Programme, which is broken down into three specialisations.

MID Certificate of Specialization: Club Management Essentials

Club Governance and Organization

Financial Management

Communication and Interpersonal Skills

Careers in Club Management

MID Certificate of Specialization: Club Operations

Food Operations

Beverage Operations

Facilities Management Practices

Club Training Principles and Practices

MID Certificate of Specialization: Club Leadership

Club Leadership Principles

Golf, Sports and Recreation Management

Human Resources Management

Marketing Principles and Membership

The cost is R1000 ex vat per module, or R3000 ex vat per specialization or R8500 ex vat for the whole qualification.  CMASA advises to do the R3000 option as this breaks the programme down into more manageable chunks.

 

The BMI programme is the pathway to the CCM (Certified Club Managers) qualification recognised internationally by the Club Managers Association of America, and their global affiliate partners.

Each BMI course lasts a week (5 x days) and a selection of the below core competencies are covered. The Education component includes food from Mon-Fri, is R14 500 ex vat for the week, accommodation, travel etc is extra. We recommend that the club/PGA member budget R20 000 to R22 500 per BMI per delegate.

Requirement is to complete four compulsory BMI’s (each worth 30 CPD credits) and candidates must achieve 300 CPD credits before being eligible to write the CCM exam.

The Four BMI programmes are:

  • BMI – Leadership Principles
  • BMI – Club Management
  • BMI – Food & Beverage Management
  • BMI – GM/COO Concept

THE CORE COMPETENCIES OF CLUB MANAGEMENT

CLUB GOVERNANCE

FOOD AND BEVERAGE MANAGEMENT

ACCOUNTING AND FINANCIAL MANAGEMENT

HUMAN AND PROFESSIONAL RESOURCES

STRATEGY AND LEADERSHIP

MEMBERSHIP AND MARKETING

GOLF, SPORTS AND RECREATION

FACILITIES MANAGEMENT

STATUTORY COMPLIANCE

 

For more in depth information on all of the above consult the CMASA website at

http://www.clubmanagement.co.za/education.php