For the PGA member who is involved in or who wishes to become involved in Club Management, CMASA offers a selection of education according to your needs. The prices mentioned below apply to staff of clubs that are members of CMASA. PGA members can join CMASA as individual members for R1222 per annum, in order to enjoy CMASA benefits.
There are three different levels of education:
- Short courses on CMASA Learning Central portal
- Manager in Development Diploma
- BMI and CCM qualification
CMASA E Learning offers the following modules:
Management
Communicating as a Manager and a Leader
Articulating Expectations of your Staff
Constructing your Customer Journey Map
Appraising Staff
Emotional Intelligence
Coaching & Mentoring Individuals
Food and Beverage
Waiter 101
Introduction to Wine Service
Introduction to Whisky
Communication 101
Introduction to the Game of Golf
Building Relationships
Golf Operations
Retail Service 101
Retail Sales
Building Relationships
The Cost is R1250 ex vat per learner for the management modules, and R1000 ex vat for the Frontline staff modules i.e. Food and Beverage and Golf Operations, for 12 month’s access to the portal.
Manager in Development
The MID is a Diploma programme for mid-level and senior managers. It is internationally recognised by all the club management associations who are global affiliate partners of CMAA (Club Management Association of America)
There are 12 modules in the full MID Programme, which is broken down into three specialisations.
MID Certificate of Specialization: Club Management Essentials
Club Governance and Organization
Financial Management
Communication and Interpersonal Skills
Careers in Club Management
MID Certificate of Specialization: Club Operations
Food Operations
Beverage Operations
Facilities Management Practices
Club Training Principles and Practices
MID Certificate of Specialization: Club Leadership
Club Leadership Principles
Golf, Sports and Recreation Management
Human Resources Management
Marketing Principles and Membership
The cost is R1000 ex vat per module, or R3000 ex vat per specialization or R8500 ex vat for the whole qualification. CMASA advises to do the R3000 option as this breaks the programme down into more manageable chunks.
The BMI programme is the pathway to the CCM (Certified Club Managers) qualification recognised internationally by the Club Managers Association of America, and their global affiliate partners.
Each BMI course lasts a week (5 x days) and a selection of the below core competencies are covered. The Education component includes food from Mon-Fri, is R14 500 ex vat for the week, accommodation, travel etc is extra. We recommend that the club/PGA member budget R20 000 to R22 500 per BMI per delegate.
Requirement is to complete four compulsory BMI’s (each worth 30 CPD credits) and candidates must achieve 300 CPD credits before being eligible to write the CCM exam.
The Four BMI programmes are:
- BMI – Leadership Principles
- BMI – Club Management
- BMI – Food & Beverage Management
- BMI – GM/COO Concept
THE CORE COMPETENCIES OF CLUB MANAGEMENT
CLUB GOVERNANCE
FOOD AND BEVERAGE MANAGEMENT
ACCOUNTING AND FINANCIAL MANAGEMENT
HUMAN AND PROFESSIONAL RESOURCES
STRATEGY AND LEADERSHIP
MEMBERSHIP AND MARKETING
GOLF, SPORTS AND RECREATION
FACILITIES MANAGEMENT
STATUTORY COMPLIANCE
For more in depth information on all of the above consult the CMASA website at
