Head Office Staff

Ivano Ficalbi - Chief Executive


The Chief Executive:

The Chief Executive is an employee of the Association and acts as the Secretary of the company as per the Memorandum of Incorporation. The Chief Executive is responsible for employees, members discipline, administration, record keeping and proper record keeping in respect of the Associations financial records as per the MoI.

About Ivano:

The game of golf has been my passion ever since I followed my hero, Seve Ballesteros, as he confidently strode the fairways of the Gary Player Country Club in the Million Dollar Challenge. Thanks to a balanced school education and a higher diploma in Mechanical Engineering, my short career as a tour professional was followed by an apprenticeship with the PGA of South Africa and the Apprentice of the Year Award in 2002. The strong influence of mathematics and problem solving associated with Mechanical Engineering has contributed to a successful career within the golf industry through positions at Sun City, Zebula Golf Estate, Dales Hayes Golf Events and the Dale Hayes Golf School of Excellence prior to my appointment as CE of the PGA of South Africa.

Andrew Gunn - Education & Training Manager


The Education & Training Manager:

The Education & Training Manager is responsible for helping PGA members to be as good as they can be at their jobs and lead more fulfilled lives. Formally this involves running the PGA apprentice programme and the CPD (further education) programme.

About Andrew:

I am a qualified PGA member and spent some time as a tour player, assistant professional, salesman, office manager, coach and golf director. Initially I qualified as a school teacher and gained practical experience in teaching, so my skills set is optimal  for my position. I believe in the importance of having a growth mindset and am optimistic that, through education, I encourage fellow PGA members to have the same.


Tracey Marais – Membership & Events Manager



The Membership & Events Manager:

Management of the Full Member and the Membership Database /Oversee all National Tournaments/Events and work in conjunction with the MRM’s on Regional Events.

About Tracey:

I have been in the golf industry since 2000 and with the PGA of SA since 2008, I enjoy running Pro-Am events and the interaction with the PGA Professional Member and their amateur guests at these golf days. I am an avid logo’d “Golf Ball Collector”.


Lauren Nolte – Digital communications and marketing manager



Karen Fourie - Accounts Manager



The Accounts Manager:

Taking care of accounts payable and receivable.

About Karen:

I Joined the PGA family on a permanent basis as from 01 November 2016 as the accounts manager. I currently handle all the company finances. I am also currently studying at the Boston City Campus towards a certificate as a Senior Certified Bookkeeper.



Charmaine Arthur – Education and Training Administrator


The Education & Training Administrator:

Administering the Apprentice program, providing an efficient and “firm” but friendly service to the apprentice’s, assisting with CPD & E-Learning platform.

About Charmaine:

I have a strong background in finance, customer service, event management, computer skills and am a perfectionist when it comes to administration.  I come from a golfing family & am using my grounding in golf, my career experience and passion for helping people to provide a quality service to PGA apprentices and members


Loraine Miller – Membership Relationship Manager KZN & PGA Partners program administrator



Adrienne Thorne – Membership Relationship Manager Western Cape



Lindy Murray - Membership Relationship Manager – Southern and Eastern Cape



Byron Nel – Membership Relationship Manager Gauteng North